Any Fares identified as “Non-Refundable” are not refundable transactions. Refund Policy does not apply to this type of fares or transactions. All Multi-Passenger Shuttle fares are non-refundable fares. This includes but is not limited to discounted group/conference rates.
All shuttle tickets that originate at from the Albuquerque International Airport (Sunport) are non-transferable and must be used by the named passenger. Boarding passes will be provided to named passenger(s) only with valid government issued photo identification.