Minimum Requirements for all applicants:

1.) Must be 25 years of age.
2.) Must submit to Pre-employement background check and drug screening.
3.) Complete a Transportation Security Administration (TSA) Security Clearance Investigation.

Additional Requirements for Drivers or Fleet Maintenance:

1.) Must Possess a valid DOT medical card/certification
2.) Must provide a Certified Copy of Motor Vehicle Driving Record

Join Our Team!

Job Brief:

Seeking an Driver to transport clients to various destinations with in the State of New Mexico and ensure their satisfaction with their transportation or tour.


This position is part of our transportation team and will include responsibilities to drive and assist clients to locations around the Albuquerque Metro as well as the State of New Mexico, to and from events and airport transportation to and from hotels and resorts. This position schedule will vary depending on operational needs and may include working weekends, evenings and holidays.


Responsibilities:
  • Greeting clients and being the first face of CLS
  • Operating CLS Fleet vehicles to transport clients and passengers
  • Understanding reservation information and assignments
  • Collecting payments, advising clients of pick-up policies
  • Communicate with Central Dispatch on reservations
  • Provide fantastic customer service to clients, ensuring that their needs are served.
  • Collect customer service information and determine client satisfaction
  • Develop an intimate knowledge of the transportation services, routes, zone maps and events
  • Promote CLS services and educate clients to improve their experience
  • Handle complex client travel logistics including flight or travel delays or cancellations.
  • Assist with items left behind or forwarding items to another location
Qualifications:
  • Must be at least 25 years of age
  • CDL Class C Driver’s License with Passenger Endorsement (In-hand)
  • Random Alcohol and Drug Screening
  • Must acquire Transportation Security Administration Security Clearance
  • Must have a current DOT Medical Card
  • Multilingual is a plus
  • Familiarity with routes, tourist attractions, restaurants, and hotels.
Benefits:
  • Hourly Position (7.50 – 9.75 per hour) Depending on Experience and Qualifications.
  • Gratuity Eligible Position
To Apply:
  • Submit Application and Current DOT Medical Card.
  • Copy of Current NM CDL Class C License with P endorsement.
  • Certified Motor Vehicle Driving Record
Job Brief:

Seeking a Client Services Representative to communicate with clients to ensure their satisfaction with their transportation or tour.

Good candidates for this role requires extraordinary hospitality, multi-tasking, organizational and communication skills, as well as being very detail oriented. It is vital that the individual in this role has the ability to listen to and relate to the client while also ensuring that the client’s inquiries and concerns are addressed.


Responsibilities:
  • Greeting clients and being the first face of CLS
  • Answering phone calls, scheduling and coordinating transportation requests and preparing clients for what to expect
  • Entering client and reservation information into reservation system
  • Quoting reservations, collecting payments, advising clients of cancellation policies
  • Acts as central point of contact for drivers so that effective dispatch can be maintained
  • Updates reservation system with run/driver notes as neededProvide fantastic customer service to guests, ensuring that their needs are served.
  • Collect customer service information and determine client satisfaction
  • Develop an intimate knowledge of the transportation services, pricing, zone maps and events
  • Promote CLS services and educate clients to improve their experience
Qualifications:
  • Excellent organizational and time management skills
  • Phenomenal communication skills both verbal and written
  • Ability to work with co-workers to quickly solve client problems
  • Previous experience in a related position is a plus
  • Multilingual is a plus
  • Familiarity with tourist attractions, restaurants, and hotels.
  • Benefits:
    • Hourly Position ($9.05 – $11.00 per hour) Depending on Experience and Qualifications.
    To Apply:
    • Submit Application or Resume detailing your experience
    • Submit a cover letter along with references.
Job Brief:

Seeking a Reservations Agent to communicate with clients to ensure their satisfaction with their transportation or tour.

Good candidates for this role requires extraordinary hospitality, multi-tasking, organizational and communication skills, as well as being very detail oriented. It is vital that the individual in this role has the ability to listen to and relate to the client while also ensuring that the client’s inquiries and concerns are addressed. Must be proficient in identifying client needs and selling all aspects of CLS services.

Responsibilities:
  • Comfortable with the empowerment to judgment sell.
  • Maintains full knowledge of zone rates and fleet availability.
  • Maintains full knowledge of all upcoming group meetings, events and promotions.
  • Identifies rate discrepancies and potential sell down days.
  • Provides reservation information to clients in a professional manner in the form of a complete recap.
  • Accurately inputs client data quickly and with minimal error to ensure a seamless experience during call.
  • Communicates effectively with Client Services team to ensure client information or changes are addressed properly.
  • Accurately performs other office duties as required.
Qualifications:
  • Must have high school diploma or GED.
  • Must have at least 2 years’ experience in Accommodations Sales.
  • Must be able to type 30 wpm.
  • Must possess excellent communications skills.
  • Must be able to sit for long periods of time.
  • Prior computer experience required.
  • Prior telephone/hotel sales experience preferred.
  • Multilingual is a plus
  • Familiarity with tourist attractions, restaurants, and hotels.
Benefits:
  • Hourly Position ($8.85 – $10.25 per hour) Depending on Experience and Qualifications.
To Apply:
  • Submit Application or Resume detailing your experience
  • Submit a cover letter along with references.