Minimum Requirements for all applicants:

1.) Must be 21 years of age.
2.) Must submit to Pre-employement background check and drug screening.
3.) Complete a Transportation Security Administration (TSA) Security Clearance Investigation.

Additional Requirements for Drivers or Fleet Maintenance:

1.) Must Possess a valid DOT medical card/certification
2.) Must provide a Certified Copy of Motor Vehicle Driving Record

STANDARD APPLICATION  


Current Opportunities

Job Brief:
Seeking a Client Services Representative to communicate with clients to ensure their satisfaction with their transportation or tour. Good candidates for this role requires extraordinary hospitality, multi-tasking, organizational and communication skills, as well as being very detail oriented. It is vital that the individual in this role has the ability to listen to and relate to the client while also ensuring that the client’s inquiries and concerns are addressed.

Responsibilities:
• Greeting clients and being the first face of CLS
• Answering phone calls, scheduling and coordinating transportation requests and preparing clients for what to expect
• Entering client and reservation information into reservation system
• Quoting reservations, collecting payments, advising clients of cancellation policies
• Acts as central point of contact for drivers so that effective dispatch can be maintained
• Updates reservation system with run/driver notes as needed
• Provide fantastic customer service to guests, ensuring that their needs are served.
• Collect customer service information and determine client satisfaction
• Develop an intimate knowledge of the transportation services, pricing, zone maps and events
• Promote CLS services and educate clients to improve their experience

Qualifications:
• Excellent organizational and time management skills
• Phenomenal communication skills both verbal and written
• Ability to work with co-workers to quickly solve client problems
• Previous experience in a related position is a plus
• Multilingual is a plus
• Familiarity with tourist attractions, restaurants, and hotels.

Download Application

Job Brief:
Seeking an Hotel/Crew Express Driver to transport Airline crews and Hotel Guests to and from Albuquerque International Sunport and ensure their satisfaction with their transportation. This position is part of our Airline Transportation Team and will include responsibilities to drive and assist Airline Employees (Crew) to/from Albuquerque International Airport to specified hotels. This position schedule will vary depending on operational needs and may include working weekends, evenings and holidays.

Responsibilities:
•Greeting clients and being the first face of CLS/Hotel Partner
•Operating CLS Fleet vehicles to transport Airline Crew and passengers
•Understanding reservation information and assignments
•Communicate with Central Dispatch on reservations
•Provide fantastic customer service to clients, ensuring that their needs are served.
•Collect customer service information and determine client satisfaction
•Handle complex client travel logistics including flight or travel delays or cancellations.
•Assist with items left behind or forwarding items to another location

Qualifications:
•Must be at least 25 years of age
•Class B Driver’s License
•Random Alcohol and Drug Screening
•Must acquire Transportation Security Administration Security Clearance
•Must have a current DOT Medical Card
•Multilingual is a plus
•Familiarity with routes, tourist attractions, restaurants, and hotels.

To Apply:
•Submit Application and Current DOT Medical Card.
•Copy of Current NM Class B License
•Certified Motor Vehicle Driving Record

Download Application

Job Brief:
Seeking a Conference Services Coordinator to communicate with Group and Convention clients to ensure their ground transportation needs are met.
Good candidates for this role requires extraordinary hospitality, multi-tasking, organizational and communication skills, as well as being very detail oriented. This is a team lead position; it is vital that the individual in this role can listen to and relate to the other team members and clients while also ensuring that the client’s inquiries and concerns are addressed. This is a sales related position which will require contacting leads from several lead sources.

Responsibilities:
• Greeting clients and being the first face of CLS
• Answering phone calls, scheduling and coordinating transportation requests and preparing clients for what to expect
• Entering client and reservation information into reservation system
• Quoting reservations, collecting payments, advising clients of cancellation policies
• Acts as central point of contact for fleet operations so that effective dispatch can be maintained
• Updates reservation system with run/driver notes as needed
• Provide fantastic customer service to guests, ensuring that their needs are served.
• Collect customer service information and determine client satisfaction
• Develop an intimate knowledge of the transportation services, pricing, zone maps and events
• Promote CLS services and educate clients to improve their experience
• Handle complex client travel logistics including flight or travel delays or cancellations.
• Assist with items left behind or forwarding items to another location
• Address client complaints or concerns and handle those issues in a calm and professional manner.
• Work with Group Sales Team to prepare arrivals and departures
• Assist with Convention/Group transportation including airport transfers and attraction transfers
• Utilize the Insight 360 Reservation Management System to book all charters and group rate codes
• Utilize the SalesTrax 2.0 Client Management System to track all opportunities, leads, and interactions
• Prepare briefings for executive management on market and channel of opportunities.
• Revenue management procedures including cash handling at airport kiosks or hotel service desks

Qualifications:
• Excellent organizational and time management skills
• Phenomenal communication skills both verbal and written
• Ability to work with co-workers to quickly solve client problems
• Previous experience in a related position is a plus
• Multilingual is a plus
• Familiarity with tourist attractions, restaurants, and hotels.
• Software Applications Skills Required (Word, Excel, Outlook, PowerPoint, Acrobat DC Pro)
• Intermediate Computer Skills (PC or Mac)
• Basic understanding of database driven reports and analytics

Mandatory Requirements:
• Must pass extensive Credit, Criminal, Substance Screening
• Must be able to acquire a TSA/DHS Security Clearance (Airport Credential)
• Must be 21 years of age or older
• Must be able to lift to 50 lbs.
• Must be able to sit, stand, and walk for extended periods of time.
• Must have a clean driving record (Company Vehicle Usage)

Job Brief:
The Group Sales Manager position is responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted toward existing and new markets by performing the following duties personally or through subordinates.


Responsibilities:
• Develops and implements strategic marketing plans and sales plans and forecasts to achieve |
corporate objectives for products and services.
• Develops and manages sales/marketing operating budgets.
• Plans and oversees advertising and promotion activities including print, online, electronic media,
and direct mail.
• Develops and recommends product positioning, packaging, and pricing strategy to produce the
highest possible long-term market share.
• Achieves satisfactory profit/loss ratio and market share in relation to preset standards and industry
and economic trends.
• Ensures effective control of marketing results and takes corrective action to guarantee that
achievement of marketing objectives falls within designated budgets.
• Oversees and evaluates market research and adjusts marketing strategy to meet changing market
and competitive conditions.
• Monitors competitor products, sales and marketing activities.
• Establishes and maintains relationships with industry influencers and key strategic partners.
• Guides preparation of marketing activity reports and presents to executive management.
• Establishes and maintains a consistent corporate image throughout all product lines, promotional
materials, and events.
• Directs sales forecasting activities and sets performance goals accordingly.
• Directs staffing, training, and performance evaluations to develop and control sales and marketing
programs.
• Directs market channel development activity and coordinates sales distribution by establishing
sales territories, quotas, and goals.
• Represents company at trade association meetings to promote product.
• Meets with key clients, assisting sales representative with maintaining relationships and
negotiating and closing deals.
• Coordinates liaison between sales department and other sales related units.
• Analyzes and controls expenditures of division to conform to budgetary requirements.
• Assists other departments within organization to prepare manuals and technical publications.

Qualifications:
• Excellent organizational and time management skills
• Phenomenal communication skills both verbal and written
• Ability to work with co-workers to quickly solve client problems
• Previous experience in a related position is a plus
• Multilingual is a plus
• Familiarity with tourist attractions, restaurants, and hotels.
• Bachelor’s Degree or 5+ years combined Hospitality Sales Experience

Job Brief:
New Position Added - Check Back Soon.